Covers topospos.com and the topos apps. Last updated October 6, 2026.
This policy explains how Topos POS ("topos," "we") handles personal information on topospos.com, in the topos client app (topos Booking) and in the topos Team app. Barbershops use topos to run their business. When you book with a shop, that shop decides how your information is used and topos processes it on the shop's behalf. Each shop may have its own privacy notice too.
On this website. What you type in the demo form: your name, shop name, email, phone, shop and barber counts, your current system, the plan you are looking at and your message. Our host keeps standard server logs (IP address, browser type, pages requested) to run and protect the site. We do not run advertising trackers.
In the client app. Your account details (name, phone, email and password, or the name and email Apple or Google share if you sign in with them); your appointments, visits, barbers, services, receipts, ratings and tips; points, membership and gift card balances; saved payment methods (held by Stripe, see below); and your profile photo if you add one.
Location. Only if you allow it, to sort the shops closest to you and to let the shop know when you arrive for an appointment. We do not track your location in the background.
Camera and photos. Only when you use them, to scan a gift card or QR code or to pick a profile photo.
In the Team app (barbers and shop staff). Sign-in details and role; your schedule, appointments, sales, tips, commissions and goals; clock-in times; and, if your shop turns it on, a face check and your location at the moment you clock in. Face data is used only to confirm it is you clocking in, is never sold or shared, and is deleted when you leave the shop, when the shop turns the feature off, or when you ask. Your shop must tell you about face clock-in and get your consent where the law requires it, and must offer another way to clock in.
Card payments are processed by Stripe. Your full card number goes to Stripe, not to topos or the shop. We keep a record of each payment (amount, date, last four digits, card brand) so the shop can give receipts, refunds and reports.
To run bookings, payments, receipts, loyalty and memberships; to send appointment confirmations, reminders and receipts; to pay barbers correctly and keep the shop's records; to keep accounts secure and prevent fraud; to answer support requests; and to improve topos. If you agree to marketing from a shop, the shop may send you offers, and you can opt out at any time.
We do not sell your personal information. We do not share it with other shops or list you in a marketplace. We do not use it for advertising across other companies' apps or websites, and we do not track you across apps.
The shop you book with; service providers that help us run topos, such as hosting, Stripe for payments, email delivery and phone services, who may only use it to provide those services; and authorities when the law requires it.
As long as your account is open and the shop needs it for its records. Payment and tax records are kept as long as the law requires. When an account is deleted, we remove its personal information within 30 days, except records we must keep by law.
You can see, correct, export or delete your information. Email legal@topospos.com or call (833) 331-1287 and we will handle it, including deleting your account and its data. You can turn off location and camera access in your phone's settings at any time.
topos is not directed to children under 13. A parent or guardian books for a child, and we do not knowingly collect personal information from children under 13.
We use encryption in transit, limited access, sign-in lockouts and backups to protect information. No system is perfectly secure, and we will tell affected shops and people about a breach as the law requires.
We will post changes here and update the date at the top. For important changes we will also tell shops by email.
Topos POS, 853 NW 167th St, Miami Gardens, FL 33169. Email legal@topospos.com. Phone (833) 331-1287.