Plain-English terms for shops that use topos. Effective October 6, 2026.
This box is a summary. The full terms below are what count, but they say the same thing in more detail.
No contract, no cancellation fee, no hardware minimum. Cancel any time.
Export it any time. After you leave you get 90 days to take it, then we delete it.
Any price increase comes with 60 days' notice, and you can leave with a refund of unused days.
No cut of new clients, no fee on repeat clients, no rules against booking clients any way you like.
We use your name and logo only to run your app and site, and the license ends when you leave.
We aim for 99.9% a month and credit your bill if we fall short.
Liability and indemnity run in both directions, with a real cap, not $100.
No forced arbitration. Small claims court is open to you where you are.
Our summary of each company's business terms as published on its own website on October 6, 2026. These are paraphrases, not quotes. Read their terms for the exact wording.
| topos | SQUIRE | Vagaro | Booksy | Square | Fresha | GlossGenius | |
|---|---|---|---|---|---|---|---|
| Commitment | Month to month | Term set in your order form, renews automatically, fees owed for the full term | Cancel any time. Free card reader needs 12 months or a $150 fee | Month to month | Month to month | 30 days' notice | Month to month |
| Notice before a price increase | 60 days, and you can leave with a refund of unused days | At renewal, number of days not stated | Posted, cancel 10 days before it applies | Not stated for subscriptions | "Reasonable" notice | 30 days | 14 days |
| Your data after you leave | 90 days to export, then deleted | Up to 30 days of best-effort help, only with 30 days' notice | Not stated in the business agreement | Deleted, no export right stated | May be deleted, no export right stated | Not stated in the partner terms | Access ends when you cancel |
| Commission on clients | None | Not stated | 20% of a new client's first visit and 5% on repeat clients through its marketplace | 30% of a new client's first visit, up to $100, through Boost | None found | 20% of a new client's first visit, $6 minimum | Not stated |
| Most they owe you if things go wrong | 12 months of fees or $1,000, whichever is more, both ways | 12 months of fees or $100, whichever is less | $100 or what you paid for the product, whichever is more | $100 or 12 months of fees, whichever is more | 3 months of fees or $500, whichever is more | $100 | 12 months of fees |
| Who covers legal claims | Both sides, each for its own part | The shop | The shop | The shop | The shop | The shop | The shop |
| License to your brand | Limited, ends when you leave | Perpetual and irrevocable | Perpetual license to content you post | Worldwide license to content, including for marketing | Perpetual and irrevocable | Irrevocable | Perpetual and irrevocable |
| Uptime promise | 99.9% target with bill credits | None | None stated | None | None stated | None | None |
| Disputes | Florida courts, small claims where you are, no forced arbitration | Arbitration, New York law | Arbitration with 30-day opt-out, California law | Arbitration, Delaware law | Arbitration with 30-day opt-out, California law | English courts | Arbitration, New York law |
Read October 6, 2026: getsquire.com/legal/enterprise-terms-of-service, vagaro.com/pro/vagaro-customer-participation-agreement, booksy.com/pro/terms/us.html and biz.booksy.com Boost page, squareup.com/us/en/legal/general/ua and /payment, terms.fresha.com/partner-terms and fresha.com/pricing, glossgenius.com/terms. All names are trademarks of their owners. Terms change; tell us if one of these did and we will update this table.
Contents: 1 Who we are · 2 Your account · 3 Plans, billing and cancelling · 4 Card payments · 5 Your data · 6 Your brand and your app · 7 Your clients and messages · 8 Team features: clock-in, face and location · 9 Payroll and accounting tools · 10 Moving your data in · 11 Uptime, support and security · 12 Acceptable use · 13 Suspension and ending service · 14 Confidentiality · 15 Ownership and feedback · 16 Warranties · 17 Liability · 18 Indemnity · 19 Disputes · 20 Changes to these terms · 21 General
These terms are an agreement between Topos POS ("topos," "we," "us") and the business that signs up ("you," "your shop"). topos is software for barbershops: booking, a register, client and barber apps, payroll tools, reports, loyalty and memberships, offered under your shop's own brand (together, "the Service").
If you sign a written order or proposal with us, it is part of these terms. Where the two differ, the signed order wins for that shop.
The Service is for businesses. The person accepting these terms confirms they have authority to bind the shop.
You choose who on your team gets access and what role they have (for example owner, area manager, shop manager, front desk or barber). You are responsible for what happens under your logins, so keep PINs and passwords private and remove people who leave. Tell us right away if you think an account has been misused.
The account owner you name controls billing, exports and closing the account.
Prices. You pay the plan price per shop shown on our pricing page or in your signed order. There is no charge per barber and no setup fee. Prices do not include taxes; you pay any sales or similar taxes that apply.
Billing. Plans are billed monthly in advance and renew each month until you cancel. Card processing fees are separate and covered in section 4.
Cancelling. Cancel any time from your account or by writing to us. There is no cancellation fee. Your plan stays active until the end of the month you already paid for, and we will not charge you again. You can cancel some shops and keep others.
Price increases. We will tell you at least 60 days before any price increase takes effect for you. If you do not want to pay the new price, you can cancel before it starts and we will refund any days you prepaid after your cancellation date.
Missed payments. If a payment fails we will email you and retry. We do not charge late fees or interest. If an amount is still unpaid 14 days after our notice, we may pause the Service until it is paid. Pausing never deletes your data.
Refunds when we end things. If we stop providing the Service to you for any reason other than your breach of these terms, we refund any prepaid days after the end date.
Card payments in topos are processed by Stripe. To take payments you open a Stripe account through topos and agree to Stripe's own terms, including the Stripe Connected Account Agreement. Money from your sales is paid out by Stripe to your bank account on Stripe's schedule.
Rates. Your card rate is the rate in your signed order or shown in your account. We will give you at least 30 days' notice before raising it.
Disputes and chargebacks. You are responsible for refunds and chargebacks on your sales, as you would be with any processor. We pass through Stripe's dispute fee without adding our own fee on top, and we help you gather the visit records to fight a dispute.
Holds. We do not hold your money ourselves. Stripe may hold or delay funds under its own terms, for example for fraud or high dispute risk. If that happens we will tell you what we know and help you get it resolved.
Client fees. Whether you charge clients any booking, card or convenience fee is your decision. If you do, you are responsible for following the laws and card network rules on surcharges and disclosures.
You own it. Your client list, appointment history, notes, sales, team records, gift card and membership balances and everything else you or your clients put into topos for your shop ("Your Data") belongs to you. We use Your Data only to provide, support, secure and improve the Service for you, and as the law requires.
We never sell it. We do not sell Your Data or your clients' data, and we do not use it to market other shops to your clients. Your clients are not added to any topos marketplace.
Export any time. You can export reports to CSV whenever you want. Ask us and we will send you a full export of Your Data in a common format within 10 business days, at no charge, once a month or more often if you are leaving.
After you leave. For 90 days after your account closes you can still sign in to export, or ask us for a full export. After those 90 days we delete Your Data from the live Service within 30 days, and from backups as they rotate out, except records we must keep by law (such as payment and tax records). Tell us if you want it deleted sooner.
Totals across shops. We may combine data from many shops into statistics that do not identify you, your team or your clients (for example average ticket size in Miami) and use them to improve topos or publish industry numbers.
Our privacy policy explains how we handle personal information.
Your marks stay yours. You give us a limited, non-exclusive license to use your shop's name, logo, colors, photos and other brand assets only to build and run your app, booking pages, receipts and messages. The license ends when you leave, except for copies in backups until they rotate out.
Publicity only with permission. We will not name you as a client or use your brand in our own marketing unless you agree in writing (email is fine), and you can take that back at any time.
Our small mark. Screens used only by your team, such as the register sign-in and the barber app, may show a small "Powered by topos" link. Screens your clients see carry your brand, not ours, unless you choose otherwise.
Your app in the stores. Where we can, we publish your app under your own Apple and Google developer accounts. If we publish it under ours and you leave, we will help move the app listing to your account where the app store allows it. App store review times and rules are set by Apple and Google, not us.
Your content. You are responsible for having the rights to the photos, logos and text you give us.
Your clients book with your shop, not with topos. You are the business they deal with, and you are responsible for your services, prices, cancellation policies and the client-facing terms and privacy notice for your shop. We can give you templates, but they are yours to adopt.
Texts and emails. If you send marketing texts or emails through topos, you are responsible for having your clients' consent and following the laws that apply, such as the Telephone Consumer Protection Act and CAN-SPAM. We record opt-outs, and an opt-out from your shop applies to your shop only. You may not send messages to people who have not agreed to hear from you.
topos can let your team clock in with a face check and confirm they are at the shop using their device's location. These features are optional and you choose whether to turn them on.
Your responsibilities. Some states regulate face and other biometric data. If you use face clock-in, you agree to tell your team in writing what is collected and why, get their written consent where the law requires it, and offer another way to clock in (such as a PIN) to anyone who does not consent.
How we handle it. We use face data and location only to confirm clock-ins for your shop. We do not sell or share it, or use it for anything else. Face data for a team member is deleted when you remove them, when you turn the feature off, or when you ask us to. Location is checked at clock-in, not tracked during the day.
topos calculates commissions, tiers, tips, booth rent, adjustments and pay periods from the pay plans you set, and can export files for payroll and accounting services like ADP and QuickBooks. topos is a calculation and export tool, not a payroll provider, tax advisor or employer.
You are responsible for your pay plans, for classifying workers correctly (employee or independent contractor), for minimum wage, overtime and tax rules, and for reviewing pay before you pay it. If you find a calculation error that comes from our software, tell us and we will fix it promptly.
When you switch to topos we move your data from your old system at no charge. We work from the exports your old provider gives us, which are sometimes incomplete. We check the move with you before you go live, and you agree to review the key numbers (clients, upcoming appointments, gift card and membership balances) before switching. We fix import errors we caused for free.
Uptime. We aim to keep the Service available 99.9% of each month, not counting maintenance we announce at least 48 hours ahead and scheduled outside 9 AM to 8 PM Eastern, or outages caused by things outside our control described in section 21. If availability for a month falls below 99.5%, we credit 10% of that month's plan fee for the affected shops; below 99.0%, 25%. Ask for the credit within 30 days. Credits are your remedy for downtime, but they do not limit our duty to fix the problem.
Support. We answer in English or Spanish within one business day, and the same business day when a shop cannot check out or take bookings.
Security. We protect Your Data with industry-standard safeguards, including encryption in transit, access limited to people who need it, sign-in lockouts and backups. If we confirm a security incident that exposes Your Data, we will tell you without undue delay and within 72 hours of confirming it, explain what happened, and help you meet any notice duties you have.
Third-party services. topos connects with services like Stripe, Apple, Google, QuickBooks and ADP. Those services run under their own terms, and we are not responsible for their outages or changes, though we will work to keep connections running.
Do not use topos to break the law, send spam, store data you have no right to, upload malware, probe or attack our systems, resell the Service without our agreement, or copy it to build a competing product. You may use other booking or marketing tools alongside topos; we do not require exclusivity.
When we may suspend. Only to stop fraud, a security threat, illegal activity or a serious breach of section 12, to comply with a court or government order, or for unpaid amounts as described in section 3. Except in an emergency, we will tell you first, explain why and give you a fair chance to fix it. We lift the suspension as soon as the reason is gone.
When we may end the agreement. If you seriously breach these terms and do not fix it within 30 days of our notice, or right away for fraud or illegal use. We may also stop offering the Service to you for any other reason with at least 60 days' notice and a refund of prepaid days. Either way, section 5 still gives you 90 days to export Your Data.
Each of us will keep the other's non-public business information private, use it only for this agreement and share it only with people who need it and are bound to protect it. This does not cover information that is public, already known, independently developed or that the law requires us to disclose.
We own topos, its software and its design. You own Your Data and your brand. If you send us ideas or suggestions, we may use them without owing you anything, but we will not identify you without permission.
We promise to provide the Service with reasonable skill and care and in line with these terms and our published descriptions. Features marked "beta" are early versions that may change. Apart from the promises written in these terms, the Service is provided as is, and we do not make other warranties, such as that it will be error-free or fit a purpose we did not agree to.
Cap. Each side's total liability under these terms is limited to the greater of the fees you paid us in the 12 months before the claim or $1,000.
Indirect losses. Neither side is liable for lost profits, lost revenue or indirect or consequential damages.
Exceptions. The cap and the indirect-loss exclusion do not apply to amounts you owe us for the Service, to either side's indemnity duties in section 18, to breaches of confidentiality in section 14, or to fraud, gross negligence or willful misconduct.
We cover you against third-party claims that topos itself infringes someone's intellectual property, and against claims caused by our breach of section 5 (your data) or section 11 (security).
You cover us against third-party claims about the services you provide to your clients, your employment and pay practices, messages you send without consent, and content or brand assets you give us without the right to do so.
The side asking for cover must tell the other promptly, let it lead the defense and cooperate. No one may settle a claim that admits fault for the other side without its consent.
If something goes wrong, write to us first at legal@topospos.com. We will try in good faith to settle it within 30 days. If we cannot, these terms are governed by Florida law, and claims go to the state or federal courts in Miami-Dade County, Florida. Either side may instead bring a claim in small claims court in its own county if it qualifies. There is no forced arbitration.
We may update these terms as topos grows. For changes that matter, we will email the account owner at least 30 days before they take effect. If you do not agree, you can cancel before the change and we will refund prepaid days after your cancellation date. Changes never apply to disputes that started before them. The date at the top shows the current version.
Notices. We send notices to the account owner's email. Send notices to us at legal@topospos.com (phone (833) 331-1287), with a copy by mail to Topos POS, 853 NW 167th St, Miami Gardens, FL 33169 for anything formal like a claim.
Events outside our control. Neither side is responsible for delays caused by events it cannot reasonably control, such as natural disasters, wide internet or power outages, or failures of major cloud providers, as long as it works to limit the impact. This does not excuse paying amounts owed.
Transfers. Neither side may transfer this agreement without the other's consent, except to a buyer of all or most of its business, with notice. If we are sold, these terms and your rights to Your Data go with the business.
The rest. These terms and any signed order are the whole agreement about the Service. If a part is found unenforceable, the rest still applies. Not enforcing a term is not a waiver of it. Sections 5, 14, 15, 17, 18, 19 and 21 continue after the agreement ends.
Questions about these terms? Email legal@topospos.com.